Pitcrew Car Service Reviews | 13500 Pitcrew Reviews 4.3 Rating
Pitcrew Service Reviews

4.3

  13500 Reviews

Pitcrew Car Service Reviews



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COMPLAINS AND GRIEVANCES Dated: JUNE 2021: This is to inform you of all our official complaints and grievances against M/S AUTORIDERS PLUS at Shivaji Nagar Police station, Gala No 06, Natwar Pareikh compound Ghatkopar Mankhurd Link Road, Near Shivajinagar, Govandi East, Mumbai – 400043 managed by Mr. Sampat Salve, which was introduced through an online portal of M/S PITCREW CAR SERVICE & REPAIR WORKSHOP (https://www.pitcrew.co.in/) herein all together referred as one single entity called “Car Workshop”. We had given our Maruti ALTO K10 Car (2010 Model) on Mon 01-Mar-2021 for complete denting, painting, overall repair, servicing and changing of almost all spare parts which were prone to wear and tear over a period of 11 years, we were given a written estimate with the list of each and every detailed work decided and mutually agreed between us and the Car Workshop in February 2021 with total cost and duration of maximum 15 Days for completion of work. Our car was finally handed over on Fri 02-Apr-2021, 32 days after a marathon visit of last 10-15 days sitting physically at the workshop for almost 5-6 hours daily to monitor the so-called neglected and lowest priority work in the workshop to get behind their technicians to finish our work. We have now discovered a list of detailed work NOT completed despite mentioned in writing and being CHEATED as a customer as this was intentionally hidden behind the newly painted front bumper and never shown or informed to us: 1. As shown in the photo the “Crossmember Front Lower” part is completely rusted and was never touched as it is an important part on which the front bumper and other parts of the car rest their whole weight. The newly painted bumper was actually tied with a metal rope as the Car Workshop were unable to fit any screws on a rusted front lower panel of the car. 2. Hinges Front Hood LH & RH both rusted and broken was NOT changed or repaired on which the complete front hood Bonnet is fixed. 3. All worn-out Rubber liners were never replaced with new ones hence causing leakages inside the car due to rains. 4. The list is too long as many more such faults were NOT repaired or replaced despite written instructions and charges charged for the same. We are sorry to recommend that NO one should give your Car for any work to this type of “Car Workshop”, who cheats the customer by doing an incomplete work despite having ample time to complete and payments made on time by the customer. Thanks & Regards.

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Contact Information

+91 9069 0064 20 / 21 / 22

care@pitcrew.co.in

Pitcrew Franchise Program

Pitcrew is aprofessionally driven network of multi brand car service centers across India. We enable existing and new car service and repair workshops to manage their business and navigate successfully in the age of hyper digitalization where consumers ask for much more than just a no frills neighborhood car workshop.

Pitcrew in 2019 had over 50 car service stations across Delhi NCR, Mumbai, Pune, Bangalore, Hyderabad, Chandigarh, Jaipur, Lucknow, Kanpur, Jodhpur and Indore etc. We aim to have a network of 1000+ car workshops across 300+ cities in India.

Pitcrew through its network of car workshop franchise partners ensures that the customer gets the best of both worlds:

Personalized approach of a neighborhood car repair shop

  • • Affordable car repairs
  • • Quick and personalized service from a technical specialist
  • • Round the clock availability

Standardization and systematic care offered through a wide car workshop network

  • • Convenience of Booking through Mobile App, Website, Call Center
  • • Tracking vehicle history through digitally managed invoices & estimates
  • • Spare Part availability through a well-managed spare part supply chain
  • • Standardized Pricing
  • • Vehicle Pickup & Drop Assistance
  • • Round the clock support across the country

Through its differentiated approach Pitcrew workshop network enables customers to save up to 40%in car service and repair costs compared to an authorized service center.

Why Become a Pitcrew Workshop Franchise Partner

In an increasingly digital world, just having a car service station no longer ensures business success. Car service and repairs are invariably high value expenses for any consumer.Before deciding who the right multi brand workshop is for him / her, a lot of research is done online.In a span of few minutes a customer can explore various options of car garages available online. Thus, despite having a fancy store front - a car garage owner is subjected to competition even before the customer sets foot out of their house.

In order to win a customer online an automobile workshop will have to demonstrate qualities like:

  • • Reliability
  • • Trustworthiness
  • • Affordability
  • • Convenience

and much more. Showcasing all these traits online without speaking to a customer is increasingly becoming a challenge for even the well established players.

Pitcrew through its digital first approach has been able to build assets which provide consumers a reliable platform to understand their car’s problem and explore possible solutions. They also get connected to affordable and trustworthy workshop network even if the workshop is not closeby.

By becoming a Pitcrew Franchise Partner, you as a car workshop owner get access to:

  • • Zero Effort Customer Inflow
  • • Centrally Managed Call Center helping grow your business
  • • Spare Part availability across India
  • • Pitcrew Developed Digital Systems [Order Booking, Invoicing, Service History, Online Payments]
  • • Marketing Expertise ensuring that your business is driven to success

Pitcrew also provides its workshop network with its flagship dealership (workshop) management system which helps a workshop become truly digital. The Pitcrew WMS is a simple and smart workshop management system which is designed by experienced professionals to manage your workshop with ease even without you being physically available at the workshop. The workshop owner can easily manage daily operations with ease and in the most efficient manner.

Pitcrew WMS provides features like:

  • • Maintain Service History of Customers
  • • Invoicing Platform for car workshops
  • • Payment Collection
  • • Automated Payment Reminders for overdue payments
  • • Business Reporting
  • • Employee Attendance
  • • Intelligent CRM for all customers
  • • Spare part prices for over 2 Lakhs spares
  • • Payment Reconciliation
  • • GST compliant invoices and quick GST filing
  • • Profit & Loss Management

What support does Pitcrew provide to Workshop Franchise Partners?

Pitcrew aims to empower small car workshop owners to develop a professionally driven business that is profitable and easy to handle.

Pitcrew provides the following to itsfranchise partners:

  • • Strong Brand Association – Brand usage license
  • • Zero Cost centralized call center for generating more business
  • • Full Marketing support
  • • Spares Supply Chain
  • • Support for Cashless insurance claim facility
  • • Workshop Infrastructure upgrade support
  • • Technology Support
  • • Online Visibility
  • • World Class Collaterals and Printing Materials
  • • Technical trainings to mechanics
  • • Regular business from corporate and B2B clients

Pitcrew Training Program for Car Workshop Partners

Pitcrew provides meticulous trainings to entrepreneurs and business owners who have their car workshop or are planning to start a new car workshop. We provide new entrepreneurs business training to ensure that they are deeply rooted in the automobile repair business and understand its intricacies well. The entrepreneurs get certified by Pitcrew Institute For Workshop Owners.

Apart from business training, Pitcrew also provides technical trainings to workshop staff which includes mechanics, electricians, denters and painters. They are trained on new age processes to ensure that the staff is well prepared to handle complex automobile repairs. Pitcrew also helps workshop owners to hire new staff through its employee management the development program.

Pitcrew is an innovation driven organization and is working to redefine the automobile service and maintenance space. Partnering with us ensures that you get the advantage of implementing path breaking ideas and explore profitable business opportunities before they become mainstream.

Copyright © 2015 Pitcrew. All rights reserved.