The Website is operated by RevPro Technologies LLP (“We”). Please visit the Contact section on this website for our contact details.
TERMS APPLICABLE TO CUSTOMERS
- Registering as a Customer
In order to benefit from all the features of the Services available you will be asked to provide certain information about yourself including your name, contact details and vehicle information. You must ensure that the information provided by you is correct, complete and not misleading. You should also inform us promptly of any changes to the information that you have provided, by updating your details, so we can communicate with you effectively.
Our Mobile App users are currently required to login using their Google account. We do not have access to any of your passwords and Google login is used as an authentication mechanism.
- Provision of Services to Customers
We provide multiple services to our customers. The services will vary for mobile app and website customers. Certain services may be available to a customer free of charge. The services include the ability to store digital vehicle records, add and track vehicle performance, track pollution and insurance deadlines. Some services are available for a charge; the charges may vary by region, type of vehicle and timing. All the services are provided on a best effort basis and the customer is himself liable for any issues or exigencies. RevPro Technologies is not liable in any manner.
- Our Responsibilities
We will provide Pitcrew Services to you using reasonable skill and care and in accordance with these Terms & Conditions. However, if you use the Pitcrew Services as a Customer you acknowledge and agree that the services we provide are subject to the following limitations and disclaimers:
Although we have asked all users to use Pitcrew responsibly, we cannot guarantee the accuracy, integrity or quality of any information you view or receive of Service Providers. This includes any information contained about details of Services offered, Pricing and the Service Providers using Pitcrew.
NOTE: We (RevPro Technologies LLP) will not under any circumstances have any responsibility to you or liability to you for the performance or quality of any work which is carried out. We do ensure that our customers are happy and satisfied with us or our partner’s services, but the same is not a binding on us.
TERMS APPLICABLE TO SERVICE PROVIDERS
- Registering as a Service Provider
In order to benefit from all the features of Pitcrew available to Service Providers you will need to register with us. You will be asked to provide certain information about your business including your business name and contact details, services and pricing, location details. You must ensure that the information provided by you on registration is correct, complete and not misleading. You should also inform us promptly of any changes to the information that you provide, by updating your details, in order that we may communicate with you effectively.
- Provision of the Services to Service Provider
Following registration, we will make certain services available to you. We are continually seeking to develop and improve the services we offer and so we reserve the right, at our absolute discretion, to make changes to any part of the service without notice.
- Our Responsibilities
We will provide Pitcrew Services to you using reasonable skill and care and in accordance with these Terms & Conditions. However, if you use The Services as a Service Provider you acknowledge and agree that the services we provide are subject to the following limitations and disclaimers: You acknowledge and agree that we will enable Service Providers to register on criteria which we (in our absolute discretion) may determine from time to time. In addition you acknowledge that the number of Service bookings which may be transmitted to a Service Provider in relation to any particular customer may be limited in number. Accordingly, we do not provide any guarantee that registering as a Service Provider will result in you being invited to receive any particular volume of Service bookings. We also do not guarantee that your use of Pitcrew will result in you winning any work or any particular volumes or work. We have asked all users to use Pitcrew responsibly but cannot guarantee the accuracy, integrity or quality of any information which is posted by third parties.
By registering as a Service Provider Partner you also understand and agree that Customers who have used your services may be able to provide Feedback and Ratings. While we have asked all users to act responsibly, we do not actively monitor, check or verify Feedback which is posted. Accordingly, you acknowledge and agree that we (RevPro Technologies LLP) shall not have any responsibility to you or liability to you for any Feedback which is posted by any Customer and we will not usually become involved or intervene in complaints or disputes concerning Feedback, although we reserve the right to do so in exceptional circumstances. You may, if you feel that Feedback is misleading or incorrect, contact us and we will investigate but we shall not be obligated to take any action.
- Your Responsibilities
You agree to abide by the Terms & Conditions when using Pitcrew which we make available via online media such as website, blog etc. You shall be solely responsible for offering quality services which are acceptable to the end customer. You also will provide any remedial services free of charge for a defined duration as marketed on the website i.e. up to 30 days post offering any service to the customer in case the customer faces any issues and is not generally happy with the quality of the service offered. You shall be responsible for complying with all applicable laws and regulations in your dealings with Customers and for the performance and quality of any work which you agree to undertake for any Customer.
NOTE: By registering as a Service Provider Partner and by using Pitcrew you are agreeing to indemnify us and hold us harmless from any costs, losses or claims which may result from any information you submit or transmit via Pitcrew or from any work which you agree to perform for any Customer.
GENERAL TERMS APPLICABLE TO ALL USERS
- Passwords and Security
If you register to use Pitcrew Services, you may be verified using Google authentication. It is your responsibility to ensure that someone else does not have the right to access your google details. In case someone else logs into our system using your credentials, we are not responsible and are not liable for any damages. You are responsible for preventing unauthorized use of your ID.
- Acceptable Use Policy
The Services allow registered users to create, edit and submit material for inclusion on or transmission via Pitcrew, including (without limitation) by creating vehicles and storing vehicle records, keeping track of fuel mileage, pollution check and insurance records. While we do not seek to monitor or control the submission of information, we do reserve the right to delete, move and edit any Material submitted where (in our absolute discretion) we consider it prudent or necessary to do so.
You agree to comply with all applicable laws and regulations when using Pitcrew. You are solely responsible for all Material you submit for inclusion on or transmission via Pitcrew. You must ensure that all Material you transmit is lawful and honest. In particular you must not post or transmit any Material that:
- a) is fraudulent, dishonest or misleading;
- b) is technically harmful (including, without limitation, computer viruses or other malicious software or harmful data);
- c) encourages conduct that constitutes a criminal offence, gives rise to civil liability or otherwise breaches any applicable laws, regulations or code of practice;
- d) is unlawful, harassing, libellous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable or breaches any laws;
- e) infringes the copyright or other rights of any third party.
By submitting Material to us you are granting us a royalty-free, non-exclusive licence to use, reproduce, modify, translate, make available and distribute the Material on or through Pitcrew for the purpose of operating Services
While our endeavour is to ensure that the information available on or through Pitcrew is correct, up to date and accurate we do not warrant the accuracy and completeness of such material. In particular (but without limitation), Pitcrew may permit you to access and receive information supplied by third parties. The third parties submitting this information are responsible for ensuring that material submitted is accurate and complies with relevant laws and codes. We will not be responsible to you for the conduct of any such third party or for any error or inaccuracy in any material they supply.
Although we aim to offer you the best service possible, we make no promise that Services will meet your requirements. We cannot guarantee that Services will be fault free or continuously available. Your access to Pitcrew may occasionally be restricted to allow for repairs, maintenance or the introduction of new features.
To the fullest extent permitted by law, we exclude all liability to you for any loss of profit, loss of opportunity, loss of earnings, loss of anticipated earnings or loss of data or for any indirect or consequential losses howsoever arising out of your use of Pitcrew or any fault or problem relating to or any content received via Pitcrew.
Nothing in these terms & conditions shall exclude or limit our liability for death or personal injury due to our negligence or for fraudulent misrepresentation or for any other liability which can not be excluded or limited under applicable law. Your statutory rights as a consumer are not affected by these Terms and Conditions.
- Termination of Services
You may cancel your registration at any time by informing us in writing. If you do so you must stop using the services.
The suspension, cancellation or termination of your registration and your right to use The Services shall not affect either party’s statutory right or liabilities.
- Intellectual Property
Unless otherwise stated, the copyright, database right and other intellectual property rights in Pitcrew (including without limitation all content, materials and technology used or appearing or transmitted through it) belongs to us or our licensors. All rights are reserved.
- Privacy and Cookies
All notices shall be given to us via email or by post using the contact details set out in the Contact Us section, or to you at either the email or postal address you provide during registration.
We may revise these Terms & Conditions at any time. You are expected to check these Terms & Conditions from time to time to take notice of any changes we make as they are legally binding on you. Some of the provisions contained in these Terms & Conditions may also be superseded by provisions or notices published elsewhere on our Website.
- Applicable Law
These Terms & Conditions will be subject to the laws of Delhi in India and the courts shall have jurisdiction to resolve any disputes between us.